---
title: "COMException (0x8007052E): The user name or password is incorrect."
slug: "comexception-0x8007052e-the-user-name-or-password-is-incorrect"
updated: 2024-12-27T03:49:18Z
published: 2024-12-27T03:49:18Z
canonical: "docs.biztalk360.com/comexception-0x8007052e-the-user-name-or-password-is-incorrect"
---

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# COMException (0x8007052E): The user name or password is incorrect.

### System.Runtime.InteropServices.COMException (0x8007052E): The user name or password is incorrect.

System.Runtime.InteropServices.COMException (0x8007052E): The user name or password is incorrect. at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail) at System.DirectoryServices.DirectoryEntry.Bind() at System.DirectoryServices.DirectoryEntry.get_AdsObject() at System.DirectoryServices.PropertyValueCollection.PopulateList()

### Cause

Issue occurs while adding new user in the BizTalk360 User Access Policy.

### Solution

Make sure the new user has assigned to Active Directory Browser permission in the security group.