License
  • 30 Nov 2021
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License

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In a couple of scenarios, you need to activate/deactivate your BizTalk360 licenses. These scenarios are:

  • purchasing or extending your BizTalk360 license
  • upgrading BizTalk360 to a newer version

Depending on if you have an internet connection on the BizTalk360 server, you need to perform different steps:

  • Activate/deactivate license with internet connection
  • Activate/deactivate license without internet connection

This section describes both scenarios.

Activate/deactivate license with internet connection

In case you have an internet connection from the computer that contains BizTalk360, you can follow the below steps.

How to activate a Commercial License

In this section, we will explain the step-by-step process of activating a commercial license in BizTalk360. The licensing model of BizTalk360 works at an environmental level. For a commercial license, we have Standard and Enterprise license editions. Depending on your requirement and organizational setup, you can request a specific license from our licensing team (by writing an email to license@BizTalk360.com). For more information about the licensing and the different tiers for enterprise editions, refer to the Pricing page on our website.

Requesting a License

Let us assume that you have evaluated the BizTalk360 trial and by sending an email to license@BizTalk360.com you requested a Silver grade commercial license to the BizTalk360 licensing team. You will receive a License and Service Certificate issued by the BizTalk360 licensing team (as shown below) with the details required to activate the license for the environment.

Activating the license

Once you have received the license certificate with the order number and license code details, follow the steps as shown below to activate the license:

  1. Log in to BizTalk360
  2. Click Settings on the home page of BizTalk360
  3. Select License from the General tab 
  4. In the environmental panel, select the Not Activated and select Activate
  5. Select Commercial as the license type
  6. Since we are activating a Subscription Enterprise edition license for Production Environment 
  7. Select the Environment Type as Production
  8. Enter the Order Number and License Code from the License and Service Certificate issued by the BizTalk360 licensing team
  9. Enter the email address
  10. We recommend you to provide a valid corporate email id
  11. Select the check box to confirm you accept our terms and conditions
  12. Click Activate to activate the license for the environment. If there are any validation errors, they will be displayed at the top of the pop-up screen
  13. If the activation was successful, you will be navigated back to the Manage Licenses screen. The License Activation Status will display the status as Activated, the Product License Type will display the status as Commercial, and the Expiry Status will be Active with the Expiry dateClick Environments from the left menu. You'll notice the License Type reflecting Enterprise and the License Status displaying Activated for the environment

Deactivating the Commercial License

In case you are upgrading to a newer version of BizTalk360, you need to deactivate the license before you will be able to perform the upgrade. Also, when you wish to use the license key in a different environment (of the same type) for specific reasons, you need to deactivate the license.

IMPORTANT POINTS TO REMEMBER
If in case you are decommissioning a BizTalk360 server, please keep in mind that you MUST deactivate the active license(s). Failing to deactivate the license(s) will mean that you will not be able to use the same license in a different Production or Non Production environment. You will see an error message as "There is already an active license for this order number/license code. Please deactivate the current license".
In this case, when you reach out to our Licensing team, the deactivation/activation will be done free of cost for the first time. However, in the future, if there is a request from the same company for the same problem, an admin fee of USD 100 will be applicable on each occasion to perform the deactivation/activation process.

Follow the below steps, to deactivate the license:

  1. Log in to BizTalk360 
  2. Click Settings on the Home page of BizTalk360
  3. Select License from the General tab 
  4. Currently, the license will be active
  5. Select the Activate drop-down and select Deactivate
  6. The environment will be deactivated, the Activation Status will display the status as Deactivated and the Expiry Status will display the status as Unknown


Activate/deactivate license without internet connection

In case you don't have an internet connection from the BizTalk360 server, you can follow the below steps.

Manually activating a Commercial/Trial License

There may be occasions when there is no internet connection available for BizTalk administrators in their BizTalk environments. In this case, it gets difficult for administrators to activate a BizTalk360 license. To solve this problem, BizTalk360 has the capability for BizTalk administrators to be able to activate and deactivate the BizTalk360 license in offline mode. In this section, we will see how to manually activate a BizTalk360 license. When there is no internet connectivity in the server where BizTalk360 is installed, the Licenses screen will display the following buttons - Get Manual Activation Code, Get Manual Deactivation Code, and Activate.

Scenario

To understand the manual activation process better, let's consider the following scenario. Let's assume that you have evaluated the BizTalk360 trial and requested a "Platinum grade commercial license" to the BizTalk360 licensing team by sending an email to license@BizTalk360.com. You will receive a License and Service Certificate issued by the BizTalk360 licensing team with the details required to activate the license for the environment.

Once you have received the license code from the BizTalk360 licensing team, follow the steps as shown below to perform the manual license activation:

  1. Log in to BizTalk360  
  2. Click Settings on the home page of BizTalk360
  3. Select License from the General tab
  4. On the Manage Licenses page, select the activate button and click Get Manual Activation Code
  5. In the Generate License Activation Request page
  6. Select Commercial as the license type
  7. Select the environment type as Production
  8. Enter the Order Number and License Code from the License and Service Certificate issued by the BizTalk360 licensing team
  9. Enter the email address
  10. We recommend you provide a valid corporate email id.
  11. Please note that you will receive the activation response code to this email id
  12. Select the check box to confirm you accept our terms and conditions
  13. Click Generate Request to generate the license activation text
  14. Copy the license activation text and navigate to http://www.biztalk360.com/manual-license-activation (Manual license activation page) on a web browser
  15. You need to have an internet connection in order to get the manual activation code
  16. Select the Activation option and paste the activation code in the space provided
  17. Click Send. If the code is incorrect (happens if you selected/entered incorrect values in the Generate License Activation Request page), you will see validation errors below the Send button. If the code is correct, you will see the License Activation code on the same page
  18. You will also receive an email within the next few minutes on the email id provided in the Generate License Activation Request page with the license activation code
  19. Copy the license activation code
  20. Navigate back to the BizTalk360 Licenses page, select the check box against the environment name, and click Activate
  21. In the Manual License Activation blade, enter the activation code that you generated on the Manual license activation page (received via email)
  22. Click Activate
  23. If the activation was successful, you will be navigated back to the Manage Licenses screen. The License Activation Status will display the status as Activated, Product License Type will display the status as Commercial, and the Expiry Status will be Active with the Expiry date
  24. Click Environments from the left menu. You'll notice the License Type reflecting Enterprise and the License Status displaying for the environment

Manually deactivating a Commercial/Trial License

In this section, we will take a look at the manual license deactivation process in BizTalk360. Once you have manually activated the BizTalk360 license, you n choose to deactivate it in the absence of an internet connection.

IMPORTANT POINT TO REMEMBER
f in case you are decommissioning the server, please keep in mind that you MUST deactivate the active license(s). Failing to deactivate the license(s) will mean that you will not be able to use the same license in a different Production or Non Production environment. You will see an error message as "There is already an active license for this order number/license code. Please deactivate the current license".
In this case, when you reach out to our Licensing team, the deactivation/activation will be done free of cost for the first time. However, in the future, if there is a request from the same company for the same problem, an admin fee of USD 100 will be applicable on each occasion to perform the deactivation/activation process.

Follow the steps as shown below to deactivate a license manually in BizTalk360:

  1. Log in to BizTalk360
  2. Click Settings on the home page of BizTalk360
  3. Select License from the General tab
  4. In the Manage Licenses page, select the activate button and then select Get Manual Deactivation Code
  5. In the Manage Licenses page, select the check box against the environment name (that is already activated and has to be deactivated) and click Get Manual Deactivation Code
  6. A confirmation pop-up will display as follows. Click Yes to deactivate the license code
  7. The environment license will be deactivated immediately and it will be inaccessible. You can reclaim the license using the deactivation code generated. Do you want to continue?
    The License Deactivation Request blade will open with the deactivation text. Copy the license deactivation code and navigate to https://www.biztalk360.com/manual-license-activation a web browser (with an internet connection)
  8. Select the Deactivation option and paste the deactivation code in the space provided
  9. If the generated code is valid, you will receive a confirmation message as "Successfully deactivated the requested license"
  10. Navigate back to the Manage Licenses screen. You will notice that the License Activation Status will display the status as Deactivated, the Product License Type will display the status as Commercial, and the Expiry Status will be Unknown

License Expiry Notification

In the BizTalk360 Home section, BizTalk360 is showing you a License Expiration remainder notification for Trial and Commercial keys. The expiration message will contain the license expiration date and the number of days left for license expiration. Based on the license tier you have purchased (Trial/Commercial/Product Specialist/Partner), the remainder will be shown on the top header section in the BizTalk360 Top information bar.

Trial – BizTalk360 shows the expiration message from the date of activation
Commercial – BizTalk360 shows the expiration message only from the last 60 days of the expiration







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