---
title: "Process monitoring \"Actual count is 0\""
slug: "process-monitoring-actual-count-is-0"
updated: 2024-01-19T08:46:44Z
published: 2024-01-19T08:46:44Z
canonical: "docs.biztalk360.com/process-monitoring-actual-count-is-0"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.biztalk360.com/llms.txt
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# Process monitoring "Actual count is 0"

When a Process Monitor (receiving message in a particular time), even though you dropped a file in a receive location, was not shown in the BizTalk360 alert actual count, it might be showing Actual count = 0.

1. For this we have to enable the global pipeline level tracking at all artifacts level.

![image.png](https://cdn.document360.io/253f6006-3994-42d0-98cd-fdc637f51791/Images/Documentation/image%28180%29.png){height="" width=""}

2. BizTalk server admin console -> All artifacts -> choose the particular pipeline (for example: particular receive location - that pipeline)

![image.png](https://cdn.document360.io/253f6006-3994-42d0-98cd-fdc637f51791/Images/Documentation/image%28181%29.png){height="" width=""}

or for your ease, use the Tracking Manager in BizTalk360

From v10.0 and above (Administration -> BizTalk Services -> Tracking Manager)

![image.png](https://cdn.document360.io/253f6006-3994-42d0-98cd-fdc637f51791/Images/Documentation/image-64FK4M97.png){height="" width=""}