Notification Channels
  • 03 May 2021
  • 3 Minutes to read
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Notification Channels

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  • PDF

Article summary

BizTalk360 monitoring is designed and built from the ground up keeping BizTalk server monitoring requirements in mind. One of the core pillars of BizTalk360 is the capability to monitor your BizTalk environment and notify you whenever there is a threshold violation. Out of the box, BizTalk360 comes with email and SMS notifications. You can also integrate with other monitoring solutions like SCOM, Solarwinds, ManageEngine, Nagios, etc., using the Event Viewer bridge.

Notifications are an established concept for alerting users, it is an important piece to make users aware of certain conditions that may require timely action. Notifications from BizTalk360 could be sent through various channels like SMS, Email, and other widely used external notifications channels like Slack, ServiceNow, WebHook, and Microsoft Teams.

By default, a set of external notification channels are in-built into BizTalk360. The only step you need to do is to configure these notification channels with the appropriate URL, Access Token value (for Slack) and Authentication settings (for ServiceNow and WebHook), and Teams WebHook Connector (for Microsoft Teams). What this means for you, is that if you are already using either of these channels in your organization, it becomes easier to receive alerts from BizTalk360 right into these channels.

In addition to the existing external notification channels in BizTalk360, you can also add a new custom notification channel that could be your ticketing system, internal databases, calling a REST endpoint, executing a PowerShell script, etc.

CRUD Operations in Notification Channel

BizTalk360 supports adding, editing, configuring, and deleting notification channels. You can add any number of notification channels to your BizTalk environment in BizTalk360. By default, the predefined notification channels will not be configured, in-depth steps to configure different external notification channels is explained in the different articles. The Alert History in the Monitoring section (under Notification History) will display the Channel Notifications (history of alerts) that have been triggered to the notification channels, and their transmission status

Edit Notification Channel

Follow the steps as shown below to edit the notification channel information.

  • Log in to the BizTalk360 application (as a Super user)
  • Click the Settings icon found at the Menu panel on the left side of the screen 
  • Click Notifications from the Menu options on the left side of the screen
  • Click Notification Channels
  • Click on the ellipse icon against one of the Channel names; for instance, B360.Notifier.SlackNotification
  • Click Edit
  1. Channel Name - Enter a friendly name for the notification channel, say Slack Notifications
  2. Initial Status - Uncheck the checkbox if you do not want the Slack notification channel to be enabled by default
  3. Logo - Click on the Browse option to choose the logo
  • The DLL file can be added by dropping the file or by choosing the file from its location
  • Click the Next button to configure the notification channel
  • The configuration details can be provided as per the selected notification channel
  • Click the Save button to save the changes
  • Once you click Save, you will notice that the Channel Name field reflects the new name for the notification channel, and the Status field reflects the initial status

Delete Notification Channel

To delete the notification channels:

  • Follow the steps 1-4 as mentioned in the Edit Notification channel section
  • Select the ellipse icon against the Slack Channel name, for instance, B360.Notifier.SlackNotification
  • Click Delete
  • You will be prompted with a warning message as "Are you sure, you want to delete the selected notification channel?". Click Delete to go ahead and delete the notification channel. Click Cancel to abort deleting the notification channel
  • Clicking Delete in the previous step will delete the selected notification channel. You will see a message as "Notification Channel Deleted Successfully". The notification channel will no longer be visible in the Manage Notification Channels list. All mappings associated with that notification channel will be deleted

Reconfigure Notification Channel

To Reconfigure the notification channel:

  • Follow the steps 1-4 as mentioned in Edit notification channel section
  • Click the ellipse icon for the Slack channel name, for instance, B360.SlackNotification. In the Edit blade, to update the DLL click on “Choose DLL” option and select the new DLL from the desired location or through drag & drop
  • After the successful DLL upload, you need to configure the channel with the updated properties. The notification channel will be updated with the new changes and all mappings associated with that notification channel will be updated in the alarms. Eg: Any changes made in the alarmproperties.xml reflect the fields in the configuration and values can be updated as per the user preference for seamless notification experience with updated values
  • Click the Associated Alarm icon to view all the list of associated alarms with the corresponding notification channels along with environment details for easy reference

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