Activate/deactivate license without internet connection

In case you do not have an internet connection from the machine where BizTalk360 is installed, you can follow below steps to activate/deactivate license.

Manually activating/deactivating a Commercial License

There may be occasions when there is no internet connection available for BizTalk administrators in their BizTalk environments. In this case, it gets difficult for administrators to activate/deactivate a BizTalk360 license. To solve this problem, BizTalk360 has the capability for BizTalk administrators to be able to activate and deactivate BizTalk360 license in the offline mode.

In this section, we will see how to manually activate a BizTalk360 license. When there is no internet connectivity in the server where BizTalk360 is installed, the Licenses screen will display the following buttons - Get Manual Activation Code, Get Manual Deactivation Code, and Activate.

Scenario

To understand the manual activation process better, lets consider the following scenario. Let's assume that you have evaluated BizTalk360 trial and requested for a "Platinum grade commercial license" to BizTalk360 licensing team by sending an email to license@BizTalk360.com. You will receive a License and Service Certificate issued by BizTalk360 licensing team with the details required to activate the license for the environment.

Activating the Commercial license without Internet connection

Once you have received the license code from the BizTalk360 licensing team, follow the steps as shown below to perform the manual license activation:

1. Log in to BizTalk360 (as a Super user)
2. Navigate to Settings-> General -> Licenses -> select the environment and click Get Manual Activation Code
3. In the License Activation Request page, Select Commercial as the license type
4. Select the environment type as Production
5. Enter the Order Number and License Code from the License and Service Certificate issued by BizTalk360 licensing team. Enter the email address (we recommend you to provide a valid corporate email id).
6. Select the check box to confirm you accept our terms and conditions
7. Click Generate Request to generate the license activation text
8. Please note that you will receive the activation response code to this email id
9. Copy the Hyperlink of the Manual license activation page or use https://www.biztalk360.com/manual-license-activation/ (Manual license activation page) and open the link on a browser where you have internet connectivity.
10. Paste the generated license key inside the Activation text box and select Send.
11. A License activation code will be generated with a new text box. Now, copy the License activation code.
12. Navigate back to the BizTalk360 application. Close the pop-up and go to the License page.
13. Now choose the Activate option and a new pop-up will be opened.
14. Paste the License activation code and select the Active button.

If the activation was successful, you will be navigated back to the Manage Licenses screen. The License Activation Status will display the status as Activated, the Product License Type will display the status as Trial, and the Expiry Status will be Active with the Expiry date.

Manually deactivating a Commercial License without Internet connection

In this section, we will take a look at the manual license deactivation process in BizTalk360. Once you have manually activated the BizTalk360 license, you can choose to deactivate it in the absence of internet connection.

IMPORTANT POINT TO REMEMBER

In case you are decommissioning the server, please keep in mind that you MUST deactivate the active license(s). Failing to deactivate the license(s) will mean that you will not be able to use the same license on a different Production or Non Production environment. You will see an error message as "There is already an active license for this order number/license code. Please deactivate the current license".

In this case, when you reach out to our Licensing team, the deactivation/activation will be done free of cost for the first time. However, in future, if there is a request from the same company for the same problem, an admin fee of USD 100 will be applicable on each occasion to perform the deactivation/activation process.

Follow the steps as shown below to deactivate a license manually in BizTalk360:

1. Log in to BizTalk360 (as a Super user)
2. Navigate to Settings-> General -> Licenses -> select the environment and click Get Manual Deactivation Code.
3. A confirmation pop-up will display as follows.
   Environment license will be deactivated immediately and it will be inaccessible. You can reclaim the license using deactivation code generated. Do you want to continue?
4. Click Yes to deactivate the license code.
5. The License Deactivation Request blade will open with the deactivation text. Copy the license deactivation code and Copy the Hyperlink of the Manual license activation page or use https://www.biztalk360.com/manual-license-activation/ (Manual license activation page) and open the link on a browser where you have internet connectivity.
6. Select Deactivation option and paste the deactivation code in the space provided
7. If the generated code is valid, you will receive a confirmation message as "Successfully deactivated the requested license"

Navigate back to the Manage Licenses screen. You will notice that the License Activation Status will display status as Deactivated, Product License Type will display the status as Commercial, and the Expiry Status will be Unknown.