If you are using LDAP authentication over SSL, you need to make the following changes in the BizTalk360 database to allow BizTalk360 to use SSL for LDAP authentication.
In the BizTalk360 database, check the dbo.b360_admin_GlobalProperties table for a row with value "AD_PATH" under the "SettingKey" Column
If the row exists, delete the row
Add the following row to the table
Make sure you change the server name and DC as per your environment
INSERT INTO dbo.b360_admin_GlobalProperties (SettingKey,SettingValue)VALUES ('AD_PATH','server01:636/OU=users,DC=kovai,DC=com'
Once you have made these changes, BizTalk360 should be able to use SSL for LDAP authentication.
Error Type: Could not load type 'System.Runtime.Diagnostics.ITraceSourceString'...
If you face an error message as shown below,
Could not load type 'System.Runtime.Diagnostics.ITraceSourceStringProvider' from assembly 'System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
Solution
You need to install the patch (Microsoft .NET Framework 4.5.2) as mentioned in the following this support article
The reason for the error is mainly because .NET is not installed in the machine.