BizTalk Server Availability
  • 01 May 2018
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BizTalk Server Availability

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BizTalk360 understands the problems faced by enterprises and offers an out-of-the-box monitoring solution that assists administrators to monitor their BizTalk environments. In a real-world scenario, large enterprises will typically have one or more sets of deployed BizTalk environments. To handle such scenarios, with BizTalk360, you can set up monitoring on specific components of BizTalk server such as BizTalk Applications and their associated Send Ports, Receive Locations, Orchestrations, Service instances, Disks, Event Logs, NT Services, System Resources (CPU, Memory), SQL Jobs, Web Endpoints, Message Box Viewer Errors and Warnings, and Host instances (normal, clustered). In addition to these existing monitoring features, BizTalk360 has the capability to monitor the BizTalk Server availability. Availability monitoring solves the most important problems of the BizTalk Administrators. This feature will answer the question "Are the BizTalk Servers up and running?” in the minds of BizTalk administrators as the unavailability of the BizTalk server(s) will affect the entire business process.


Why BizTalk Server Availability monitoring in BizTalk360?

Say, ACME Corp has a highly complex BizTalk Server group with 5 BizTalk Servers running 24*7 operations. Typically, these complex BizTalk Server groups are configured for high availability and scalability keeping in mind the high volume of traffic. With such a setup, administrators will be under high-pressure of making sure all the BizTalk Servers are up and running to process all the messages at the expected level. In any complex BizTalk Server group configuration, there are high possibilities that, for various reasons, 1 or more servers can go down. It becomes a highly daunting task for the BizTalk administrators to continuously monitor the server availability and react to the downtime quickly. To help administrators to overcome this challenge, we at BizTalk360 introduced the BizTalk Server Availability Monitoring functionality.


Important points to remember in BizTalk Server Availability monitoring

  • Choose between ICMP or Telnet protocol - To check the BizTalk Server availability, administrators need to reach (ping) the servers. BizTalk360 supports “Ping” and “Telnet” to achieve this; therefore, (one of) these protocols need to be enabled.
  • BizTalk administrators can choose the option when to receive the alert; either if one of the BizTalk Servers in the group has gone down or only when all the servers in the group have gone down
  • In BizTalk360, BizTalk Server Availability can be configured for only one alarm per environment
  • When Gateway Proxy is configured in BizTalk360 (under BizTalk360 Settings), Telnet would use the proxy details to bypass the Firewall
  • BizTalk360 also gives the option to modify the existing configured Server Availability monitoring at any time

Configuring BizTalk Server Availability Monitoring in BizTalk360


  • Log into BizTalk360
  • Click the Monitoring section from the top of the left Navigation menu
  • Click the ‘+’ (Expand button) against Manage Mapping and select the BizTalk Servers option
  • Click on Configure BizTalk Server Availability Monitoring on the top right. By doing this, it will automatically list all the configured BizTalk servers.
  • Select the alarm name (see Creating an alarm) from the drop-down that you would like to associate with the BizTalk server for monitoring
  • When there is no BizTalk Server configured for monitoring, value of Monitor Status will be set to ‘Not Configured
  • By default, ICMP protocol and Any one server are down option will be selected.
  • Select the BizTalk Server that you want to monitor from the list and click Enable Monitoring to start monitoring the BizTalk server

Once the settings are configured, BizTalk360 will start monitoring the BizTalk Servers for any state-based violations. Once any violation occurs for the configured alarm, BizTalk360 will notify the users via configured notification channels. To receive email notifications from BizTalk360 on the threshold violation alerts, users must configure the SMTP settings under BizTalk360 Settings. Follow the steps in this article to configure the SMTP settings in BizTalk360. In BizTalk360, there are various notification channels like Slack, ServiceNow, SMS, Event Viewer, WebHook etc. For more information on Notification Channels, see this page.

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